At RichStylo, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help with an easy and transparent return and refund process.
Return Eligibility
We accept returns for both:
- Defective products
- Non-defective products
Customers may request a return within 30 days from the date of delivery.
To be eligible for a return:
- The item must be unused and in new condition only
- The product must be returned in its original packaging with all tags and accessories included
Exchange Policy
We gladly accept product exchanges.
Exchanges are subject to:
- Product availability
- Successful inspection of the returned item
If the requested replacement item is unavailable, a refund may be issued instead.
Return Method
Returns by Mail
Customers can return eligible items through mail.
After your return request is approved:
- A return label will be provided
- Customers can download and print the return shipping label free of charge
Return Shipping Costs
Free Return Shipping
RichStylo provides free return shipping for eligible returns.
Customers are not required to pay any return shipping fees.
Restocking Fees
No Restocking Fee
We do not charge any restocking fees for returned or exchanged products.
Refund Processing Time
Once the returned product is received and inspected:
- Refunds are processed within 3 business days
- Refunds are issued to the original payment method used during purchase
Please note that banks or payment providers may take additional time to reflect the refund in your account.
Non-Returnable Situations
Returns or exchanges may not be accepted if:
- The product is used, damaged, or not in new condition
- Original packaging or tags are missing
- The return request is made after 30 days from delivery
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos and order details.
Our support team will review the issue and provide a suitable resolution as quickly as possible.
Contact Information
- Website : https://richstylo.com
- Email : help@richstylo.com
- Phone : +91 99884 41257
- Address: 1150, Rich Stylo, The Rajhans Fabrizo, Parvat Gam, Surat Gujarat 395012 India
Business Hour: 10:00 AM – 7:00 PM (Monday – Saturday)